Hotel Clerk

Job Summary of Hotel Clerk:

The Hotel Clerk is an important position within our hotel, as employees will be responsible for greeting and registering guests and facilitating their check-out process. Candidates may apply for either full or part-time positions and enjoy a range of scheduling options. With no experience necessary in this role, we offer excellent benefits and opportunities for advancement within the company.

Responsibilities of Hotel Clerk:

• As the face of the property, your primary challenge as a Hotel Clerk is to greet incoming guests enthusiastically, register them efficiently, and make a first impression that fosters a positive relationship throughout their stay
• Performs the necessary steps to complete the guest checkout process
• Addressing guest concerns throughout their hotel experience
• Making appropriate selections of rooms and promoting hotel services would be an essential part of upgrading guest experiences
• Creates and administers marketing programs targeting new guests and assists them upon their arrival
• Guests will enjoy a warm greeting and welcome packet upon arrival, offering room keys, tokens of gratitude, and other special gifts

Qualification of Hotel Clerk:

• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Ability to work on your own and as part of a team
• Hospitality - We're passionate about delivering exceptional
• guest experiences Integrity,We do the right thing, all the time
• Productivity
• Dependability
• Completed high school certificate or equivalent
• Positive attitude and good communication skills