Reception Clerk

Job Summary of Reception Clerk:

We are seeking a friendly, professional, and highly organized Reception Clerk to be the first point of contact for our clients, visitors, and employees. The ideal candidate will have excellent communication skills, a welcoming demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Key Responsibilities of Reception Clerk:

• Extend a cordial and professional greeting to visitors, clients, and personnel
• Utilize a multi-line phone system to manage the handling and distribution of incoming telephone calls promptly
• Organize the registration, checkout, and appointment scheduling tasks as appropriate
• Preserve a clean, structured, and welcoming atmosphere at the front desk and lobby
• Conduct basic administrative duties including data entry, filing paperwork, and handling mail distribution
• Manage visitor access and uphold security measures as deemed fit
• Facilitate seamless operations through proactive and effective communication strategies with other departments
• Answer inquiries and settle disputes, or redirect them to the relevant personnel

Qualifications of Reception Clerk:

• Meeting the educational criterion involves having a high school diploma or its equivalent, and holding an associate degree would be beneficial
• Strong communication skills are necessary for interactions with customers in person
• The ability to effectively communicate and interact with others is a valuable skill
• Capability in working with office equipment like phone systems, printers, and computers
• Competence in utilizing Microsoft Office Suite and/or appointment scheduling applications