Front Desk

Job Summary:

We are seeking a friendly, professional, and highly organized Front Desk Worker to be the first point of contact for our clients, visitors, and employees. The ideal candidate will have excellent communication skills, a welcoming demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Key Responsibilities:

• Greet and assist visitors, clients, and staff in a courteous and professional manner
• Answer and direct incoming phone calls using a multi-line phone system
• Manage check-ins, check-outs, and appointment scheduling (if applicable)
• Maintain a clean, organized, and welcoming front desk and lobby area
• Handle basic administrative tasks such as data entry, filing, and mail distribution
• Monitor visitor access and maintain security protocols as needed
• Communicate effectively with other departments to ensure smooth operations
• Respond to inquiries and resolve complaints or direct them to appropriate personnel

Qualifications:

• High school diploma or equivalent required; associate degree preferred
• Previous experience in a front desk, receptionist, or customer service role is a plus
• Strong interpersonal and communication skills
• Proficiency with office equipment (e.g., phone systems, printers, computers)
• Familiarity with Microsoft Office Suite and/or appointment scheduling software